Legal
Privacy policy
In Re Innovation Systems Inc. (doing business as In Re Systems, “In Re,” “we,” or “us”) builds AI systems for law firms. This policy explains what information we collect, why we collect it, and what we do and do not do with it.
Information we collect
We collect only what we need to respond to you and to run our services.
- Information you give us. Your name, email address, phone number, firm name, and anything else you enter into a form on this site or tell us during a call or consultation.
- Calls and recordings. When you call us, we tell you at the start of the call that it is recorded and that you are speaking with an automated AI voice assistant. The call may be recorded and transcribed so we can schedule your consultation, keep accurate records, and improve our service. Recordings and transcripts are reviewed for quality and accuracy — both by our staff and by our own automated systems, which may include AI tools that score how well the assistant handled the call. Reviewers are bound to confidentiality. The assistant is not a lawyer and does not provide legal advice. If you would prefer not to be recorded, tell us and we will help you another way.
- Mobile information. If you give us your mobile number and consent to receive text messages, we store that number and a record of your consent.
- Usage information. Our website host generates standard server logs (IP address, device and browser type, and pages requested). We do not use advertising cookies or build advertising profiles.
- Service logs and performance analytics. Our own systems keep operational logs and performance analytics — for example, when a call or message came in, how long it took, whether it reached the right outcome, and what the assistant did. We use these to monitor whether the system is working correctly and to make it better. We do not use them for advertising.
How we use it
- To respond to your inquiry and schedule and conduct consultations.
- To send you text messages you have asked to receive, as described below.
- To provide, maintain, and improve our services.
- To monitor and evaluate how our systems perform — including reviewing call recordings, transcripts, and message logs, by staff and by automated tools — so we can correct errors and improve accuracy.
- To meet legal, tax, and regulatory obligations.
We do not sell your personal information. We do not rent or trade it.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You give consent to receive text messages from In Re by providing your mobile number during a call or consultation — including verbally, when our AI assistant asks and you agree. At that point the assistant tells you the messages are from In Re Systems, that message and data rates may apply, that message frequency varies, and that you can reply STOP to opt out. You can also consent by replying to one of our messages. We keep a record of your consent. Consent is never a condition of purchase.
You can withdraw consent at any time by replying STOP to any message. See the Terms and Conditions for full details of the messaging program, including frequency and rates.
Who we share information with
We share information only with service providers who help us operate, and only to the extent they need it. That includes our website host, our email provider, our scheduling tool, and our messaging provider. Each is bound to use the information only to provide services to us.
We may disclose information if required by law, or to protect our rights, safety, or property. If we are ever part of a merger or acquisition, information may transfer as part of that transaction, and we will say so before it takes effect.
How long we keep it
We keep information for as long as needed to provide our services and to meet legal and recordkeeping obligations, then delete or anonymize it. Records of SMS consent and opt-out are retained for as long as required by applicable telecommunications rules.
Security
We use industry-standard safeguards including encryption in transit, access controls, and least-privilege access to internal systems. No system is perfectly secure, and we will not claim otherwise.
Your choices
- Text messages. Reply STOP to opt out, HELP for help.
- Email. Use the unsubscribe link in any marketing email.
- Access, correction, deletion, and portability. Ask us for a copy of what we hold about you, ask us to correct or delete it, or ask for a portable copy. Contact us using the details below and we will respond within the time the law allows.
- Opt out. You may opt out of any sale or sharing of personal information and of targeted advertising or profiling. We do not sell or share personal information or run targeted advertising, so there is nothing to opt out of today, but you may still ask.
- Verification, agents, appeals, and non-retaliation. We may verify your identity before acting on a request, and you may use an authorized agent. If we deny a request you may appeal by replying to our decision. We will not retaliate against you for exercising these rights.
Depending on where you live, you may have additional rights, such as the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under state privacy laws.
Children
Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes
If we change this policy we will update the effective date above. Material changes will be posted here before they take effect.
Contact us
In Re Innovation Systems Inc. (dba In Re Systems)
7190 East Kierland Boulevard, #311
Scottsdale, AZ 85254
privacy@inresystems.com